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About Parkwest Medical Center


At Parkwest Medical Center, we consider it an honor to meet your healthcare needs. From the moment you enter our campus until the time you leave, you will be Treated Well. Well Treated®. Our highly trained professionals have access to the latest technology, so you will receive the best clinical care.  In fact, you should expect quality clinical care from any medical facility.  However, one thing that sets Parkwest apart is our company culture. At Parkwest, you and your loved ones will also be treated with courtesy, compassion, and respect.

 

Because we strongly believe the work we do here is worthwhile, Parkwest Medical Center strives for excellence.  We want to be the place where every healthcare employee wants to work, every physician wants to practice and every community member wants to receive care. My commitment and promise is to ensure that Parkwest follows that mission every day, with every patient, every time.

 

I welcome comments about your Parkwest experience.  If you have something positive to share or a suggestion for improvement, please visit our Parkwest C.A.R.E.S. page.   I personally read each comment.  Thank you for choosing Parkwest Medical Center.

 

Sincerely,


 
 

 

Rick Lassiter

President and CAO




At the forefront of medical care

Since admitting its first patient on Dec. 10, 1973, Parkwest has been at the vanguard of medical care in Knoxville, with a primary focus on serving the growing population of West Knox County.

Parkwest opened as a joint venture between physicians and Hospital Corporation of America (HCA). From 155 employees and 137 physicians in the early 70s, Parkwest grew to nearly 1,000 employees and more than 400 physicians by the end of the 1980s.

Parkwest became part of the not-for-profit Fort Sanders Health System in 1990. The system became Covenant Health in 1996, and is now one of the nation's Top 100 integrated health systems, serving a 16-county area of East Tennessee. Covenant Health has nearly 30 member organizations, including acute care facilities, outpatient clinics, specialty and home care, and other services.

Largest comprehensive medical center
Today Parkwest is West Knoxville's largest medical center. The campus includes one of the area's first all-digital catheterization laboratories and a comprehensive breast center with a multidisciplinary approach to women's health.  In March 2005 Parkwest opened its six-story Riverstone Tower, part of a $100 million project that comprises 326,000 square feet of new construction, an additional 214 beds, and 45,000 square feet of renovated space.

Patient & family comfort
Parkwest has ushered in a new era of patient and family care. Highlights include:

  • A 40-bed Emergency Care Center with greater privacy and personal patient service.
  • A 30-bed Critical Care Unit where nurses are available just outside the patient's door. One waiting area for family and friends has leather recliners for sleeping, while another is for sitting. Showers, food stations and lockers are available to make family and friends who stay over more comfortable.
  • A decentralized nursing model where nurses monitor heart rhythms and other data from computer alcoves close to patients' bedsides.
  • A 20-suite Childbirth Center with whirlpool tubs and sleep areas for family members.
  • The Boulevard Bistro food court, a dining experience that adds flair to hospital fare. The Bistro features a 24-hour grill, demonstration cooking area, healthy soup and salad bar, and more.

Tradition of quality
With its emphasis on quality and innovation, Parkwest is an eight-time Top 100 Heart Hospital and has received multiple awards for excellence in emergency care, clinical practice, and patient satisfaction. Please call us at 865-373-1000 or 865-374-PARK if we can be of assistance to you or a loved one.


Parkwest Medical Center Mission, Values, and Vision

Our Mission -- We serve the community by improving the quality of life through better health.

Our Values -- In service to God and community, we value:
    Integrity 
    
Quality
    
Service 
    
Caring
    
Developing People
    
Using Resources Wisely

Our Vision -- Parkwest Medical Center will be recognized as a model of excellence where every healthcare employee wants to work, every physician wants to practice, and every community member wants to receive care.