Parkwest Medical Center
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Parkwest Medical Center
Quality Profile

Quality Care and Service every time, for every patient.

Parkwest Medical Center supports quality and patient safety improvement initiatives, including the sharing of information so hospitals can work collaboratively to improve the health of our community. Parkwest also supports the sharing of performance data with consumers to help them become active participants in their health care decisions.

Parkwest Medical Center's quality care has been recognized with the following:


Parkwest Medical Center participates in collaborative efforts to improve quality care:
Other Quality Initiatives:
  • Covenant Health Balance Scorecard of quality indicators
  • Leapfrog Patient Safety
  • JCAHO National Patient Safety Goals
  • TRAPE Study funded by the Agency for Healthcare Research and Quality
  • Clinical educators on staff to provide continuing education that keep skills and competencies up-to-date

Advanced Care is Built in:
Parkwest Medical Center recently opened a new six-story tower, where quality care is built in:
  • Latest in bedside technology
  • Decentralized nursing with charting alcoves within feet of the patient's bedside
  • Advanced nurse call system allowing nurses to respond quickly to patients' needs
  • Improved patient flow between departments and enhanced patient privacy
  • Telemetry control services to monitor patients' heart rhythms 24/7
  • The latest in digital technology, including a 3.0 Tesla MRI unit to double imaging strength and speed
  • Additional catheterization, vascular and electrophysiology laboratories
  • 40-bed Emergency department with streamlined access to the cath lab and critical care
  • New Childbirth Center with advanced security system
  
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Fort Sanders Foundation now offers online donation for Parkwest Medical Center

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    JCAHO Accreditation Promotes Quality

    Parkwest Medical Center takes action to provide the highest quality of care possible. This includes gaining accreditation by the Joint Commission on Accreditation of Healthcare Organizations. Accreditation is a nationwide “seal of approval” showing a hospital meets high standards. As the leader in certification of healthcare organizations, the Joint Commission provides tools to hospitals which help them:

    • Improve their performance
    • Ensure the safety of patients
    • Ensure a safe care environment
      
    At Parkwest Medical Center, we invite patients and families with any concerns about safety or quality to please speak with our management staff. If issues are not satisfactorily resolved, you may contact JCAHO at:

    Division of Accreditation Operations
    Office of Quality Monitoring
    Joint Commission on Accreditation of Healthcare Organizations
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Fax: 630-792-5636
    E-mail: complaint@jcaho.org

    Parkwest Medical Center