The Childbirth Center at Parkwest Medical Center

Recognizing the birth of a child as one of the most significant events in the life of a woman and her family, Parkwest Medical Center has designed its Childbirth Center to ensure a memorable and comfortable experience. Celebrated as a BEST for Babies hospital by the state of Tennessee, and recognized for excellent quality with Blue Distinction Centers+ by BlueCross/Blue Shield, Parkwest is pleased to be your childbirth center of choice.

Located on the second floor of the six-story Riverstone Tower, the Childbirth Center is comprised of 24 suites, and two operating suites. Valet and shuttle service are available to transport patient and visitors from the parking lot to the hospital entrance.

The center’s advanced communication systems, decentralized supply, and work stations are designed to position our highly qualified staff in close proximity to patients. Systems have been built in to ensure close observation of all mothers and newborns in our care.

At Parkwest Medical Center, we want to help create special memories through our family-centered approach to the birth of your child. Our caring team of physicians and childbirth professionals will listen to your concerns and wishes and tailor the labor and delivery experience to meet the needs your family.

Breastfeeding – Lactation Consultant Services

If you are planning to breastfeed, Parkwest offers classes during the prenatal period to help prepare families for breastfeeding. The Childbirth Center also employs board certified lactation consultants who make rounds to see breastfeeding patients while they are in the hospital. While the Childbirth Center nursing staff are also trained to assist with breastfeeding, lactation consultants can assist with latch-on difficulties and other feeding problems during the patient’s stay in the hospital.

Mothers experiencing feeding difficulties at the time of discharge may receive a feeding plan to explain alternative feeding methods and the use of an electric breast pump to help the mother establish and maintain her supply until the baby is nursing well.

Please call the Childbirth Center at (865) 373-4299 with questions or click here to view the online breastfeeding guide.

TLC: Breastfeeding Support Group – Currently unavailable.

  • Who: Mothers and babies
  • What: A lactation support group
  • When: Every Thursday, 2 p.m. – 4 p.m.
  • Where: Note — location change:  Holston Classroom, Physicians Plaza, Suite 204. The physician’s plaza is located at 9330 Park West Blvd., and has its own parking lot for easy access.

Register for TLC by calling the Call Center at 865-374-PARK (7275).

Breastfeeding or pumping mothers bring your babies for information on how to handle any challenges you are facing. A Lactation Consultant and/or Registered Nurse will be  available to check latch technique, help with proper positioning and breast care and answer any questions you may have. Join us to support other new moms, share experiences, and learn useful tips.

Breastfeeding Resources:

Cancellation Policy – Cesarean Section and Induction Procedures

When scheduled for a cesarean section or induction, there is a possibility that your procedure will have to be rescheduled or postponed due to an unanticipated increase in laboring patients. If this is necessary, a member of the Childbirth Center staff will call you the night before, or the morning of the procedure. We know that special arrangements have been made with your family members, etc., and we truly regret any inconvenience. All efforts will be made to accommodate you, and we look forward to giving you the best possible birthing experience. If you have any questions or concerns, please talk with your physician or contact the Childbirth Center at 865-373-4299.

Childbirth and Parenting Classes – Online

To help you learn as much as possible about childbirth and how to care for your newborn and yourself once you return home, we offer special educational courses. We cover nearly every aspect of pregnancy and labor through our “Teddy Bear University.”

Courses include breathing techniques, breastfeeding, sibling classes, newborn care, labor and delivery, among others. We also offer a free Prenatal and Newborn Education course for expectant families. For class schedules, call 865- 374-PARK, or visit the Teddy Bear University page.

Divine Design – Childbirth Suites

The Childbirth Center offers resort-style accommodations. Unlike traditional delivery rooms, our cozy private suites allow you to experience labor, delivery, and recovery in the same familiar location. Each birthing suite is beautifully decorated and furnished to offer optimal comfort throughout your stay. To preserve the aesthetics of your suite, necessary delivery equipment is carefully concealed.

LDRP patient room in Childbirth Center.

The spacious suite accommodates family participation in the experience. Each room has a bassinet so the baby can stay in the room with its mother and a place for a family member to also sleep overnight. A nursery is also available to provide expert care for your newborn as needed. Suites are designed so that babies can “room in” with mothers, allowing the critical bond to be established early on between mother and baby.

Mom cuddling with newborn in Childbirth Center room.

Nursing staff are available to assist parents with caring for their babies in the room, addressing questions to help prepare them to care for their newborns once they go home. The Childbirth Center’s advanced communication systems and decentralized supply and workstations are designed to position nursing staff in close proximity to mothers so they can respond quickly to their needs.

An entertainment center provides television, cable, and internet access. As an additional amenity, you have access to your very own whirlpool hot tub for relaxing tired muscles and finding a peaceful moment to reflect on this special time.

Rest Assured – Full-size, Fully staffed

To ensure the best care for you and your baby, the Childbirth Center is staffed with highly-trained physicians and nurses, skilled in newborn care. Our experienced obstetricians and staff deliver more than 1,600 babies each year, and our RN staff is 100 percent certified in the Neonatal Resuscitation Program.

In addition to our own labor and delivery personnel, we have Nurse Clinicians from East Tennessee Children’s Hospital on staff to assist your baby, if needed. If further emergency care is required, Neonatologists from Children’s Hospital are on call 24-hours-a-day, 7-days-a-week to work with your obstetrician. Surgical suites are also available if a cesarean delivery is scheduled or becomes necessary.

Safe Sleep

Parkwest is a gold certified national safe sleep champion facility. This is the highest certification level available in infant safe sleep practices.

What is infant safe sleep?

Sudden infant death syndrome (SIDS) is the leading cause of death among infants between 1 month and 1 year of age. This is what you can do to help your baby sleep safely and to reduce your baby’s risk of SIDS.

To create a safe sleep environment:

  • Always place a baby on his or her back to sleep, for naps and at night, to reduce the risk of SIDS.
  • Use a firm sleep surface, covered by a fitted sheet; a crib, bassinet, portable crib or play yard that conforms to the safety standards of the Consumer Product Safety Commission (CPSC) is recommended.
  • Your baby should not sleep in an adult bed, on a couch or on a chair alone, with you, or with anyone else.
  • Keep your baby’s sleep area in the same room where you sleep (for the infants first year). Room sharing, not bed sharing. Always place the baby in a safety-approved crib, bassinet, portable crib for sleep.
  • Sitting devices like bouncy seats, swings, infant carriers or strollers should not be used for routine sleep.
  • Keep soft objects such as pillows and blankets, toys and bumpers out of your baby’s sleep area.
  • Wedges and positioners should not be used.
  • Do not smoke during pregnancy or allow smoking around your baby.
  • Do not let your baby get too hot during sleep.
  • Breastfeeding your baby is recommended by the American Academy of Pediatrics.
  • Give your baby a dry pacifier that is not attached to a string for naps and at night to reduce the risk of SIDS after breastfeeding is established.
  • Supervised Skin to Skin is recommended to all mothers and infants immediately following birth regardless of feeding or delivery, and to continue for at least an hour.
  • Follow health care provider guidance on your baby’s vaccines and regular health checkups.

For additional information and education on safe sleep please visit:

Secure Situation – Safety Policy

Because your newborn’s safety is a top priority, the Childbirth Center is designed as a secured area, with all entries and exists monitored. Video surveillance cameras are located throughout the facility to help security officers track any uncommon activity. We regularly upgrade our equipment to utilize the latest and most effective, yet unobtrusive, security methods. With the Hugs® infant protection system, each infant wears a tag that is monitored to prevent any infant being removed from the unit without proper authorization. Matching tag bracelets also identify all infants and their parents following delivery.

Parkwest’s Safety Management Team takes extra precaution through a formalized Infant Security Policy detailing appropriate action for key individuals who would need to respond if there was an attempt to take an infant from the Childbirth Center. The policy includes education, training, and drills to heighten awareness of staff roles and responsibilities related to infant security. This provides parents with the extra assurance of maximum protection for their infants.

Parkwest Therapy Center – located on Fort Sanders West Campus

200 Fort Sanders West Blvd, Bldg 1, Suite 201
865- 531-5710

Providing specialized physical therapy treatments for women of all ages and walks of life. Parkwest Therapy Center at Fort Sanders West has easy access with free parking. Special Women’s Health Programs include:

Pregnancy care: To assist with severe low back or pelvic pain, carpal tunnel syndrome, thoracic outlet syndrome, tendonitis, and other musculoskeletal difficulties.

Postpartum care: To assist with stress urinary incontinence, pelvic floor trauma, episiotomy scar pain, and help in establishment of exercise program.

Urinary incontinence and pelvic pain: These problems can occur throughout a woman’s life cycle and can be treated conservatively through exercise, behavioral modification, muscular stretching and retraining, modalities, and many other therapeutic techniques.

Physician referral is required and most insurance plans are accepted. Call 865-531-5710 for more information.