General Information about our Critical Care Services
The Critical Care Department (Rooms CC01-CC31) at Parkwest includes the Intensive Care Unit (ICU), Medical Intensive Care Unit (MICU), and Coronary Care Unit (CCU). All units provide 24-hour constant observation. Specially trained physicians, nurses and technicians staff the unit to provide the most state-of-the-art medical care for your loved one.
In order for a patient to conserve strength and receive care without interruption, Parkwest asks that family members and other visitors adhere to the following visiting hours and guidelines:
Only two individuals may visit a patient at one time.
Visiting hours for Critical Care are as follows:
8:30 – 9:00 a.m.
10:30 – 11:00 a.m.
12:30 – 1:00 p.m.
2:30 – 3:00 p.m.
5:30 – 6:00 p.m.
8:30 – 9:00 p.m.
10:30 – 11:00 p.m.
Patients in the CCU cannot receive live flowers or balloons, because the allergens can effect their recovery. A great way to send your thoughts to a loved one in our CCU is by sending an electronic greeting card. These cards are delivered daily by hospital volunteers.
Visitors must be 12 years of age or older to visit patients in critical care.
We ask that patients’ belongings (clothing, electronics, valuables, etc.) be taken home with the family when the patient is admitted to our unit. Not only will this help keep personal belongings safe, it also helps our staff keep the surrounding environment clean and safe for our patients.
If possible, please designate one person from your family to serve as the primary point-of-contact for updates and communication about your loved one’s care. If you’re calling our unit for an update about your loved one, please be prepared to provide the PIN for the patient to receive any information.