Congratulations to Valerie Nagle, a department assistant, in our diagnostic radiology department for being recognized with the BEE award. Valerie was nominated by another Covenant employee for the care she provided and for her extraordinary kindness.
This morning I had to go to Parkwest for my regular tests. I am a frequent flyer, as we used to call patients at PW who had to come in a lot because of health issues. Each and every time I go to PW I look forward to seeing my friend Valerie who works the desk in the outpatient testing waiting room. I have known Valerie for close to 19 years. She is one of the sweetest, kindest people I have ever known in my life, if I didn’t know better I would think she has angel wings tucked under her scrubs.
I have always thought she was especially kind to me because of the years we have been acquainted, but this morning, I had the opportunity to sit back and watch Valerie interact with patients while doing her job. I saw her go above and beyond to help everyone. In a matter of 15 minutes, I saw her come from behind her desk to help a patient in a wheelchair with some paper work that had to be completed. I witnessed her jump up and guide a man who was lost. She immediately sensed his needs and helped him before I heard him speak any words. I watched her catch a woman who was going to go sit down with her paperwork in hand, and inform her so sweetly that she would take care of her.
As I sat and observed, I learned something about Valerie. She has always made me feel like I am the most important person in the world for all the years I have known her, and this morning I realized she makes everyone feel like the most important person in the world. I want to be just like Valerie.
Valerie was presented with a certificate, lapel pin, a floral arrangement, cupcakes and a small gift.
More About The BEE Award
Parkwest implemented The BEE (Being Exceptional Every day) Award to recognize employees who aren’t RNs and LPNs (they can be nominated for The DAISY Award). A DAISY can’t survive without a BEE and a BEE can’t survive without a DAISY! Nominate someone for a BEE Award today!